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For Providers

For Partners

Contact Us

Medication Needs

Log into your Alto account to message our Care Team and connect with a pharmacist or care team member.

Send a message

Fertility Price Quote

Start the process by requesting a price quote. Our team will follow up within one business day with the best price for your medications.

Start a price quote

For urgent inquiries, please reach us 1 (800) 874-5881.

FAQs

Common frequently asked questions

The Basics

Pricing & Insurance

Delivery

Support & Advice

Account Support

Fertility Support

For Providers

Tech Support

the basics

How does Alto work?

Do you carry my medication?

Will I be covered by my insurance?

Will my medications cost more through Alto?

How do I transfer my prescription from my old pharmacy to Alto?

How can I refill my medication?

How do I send a new prescription to Alto?

the basics

How does Alto work?

Do you carry my medication?

Will I be covered by my insurance?

Will my medications cost more through Alto?

How do I transfer my prescription from my old pharmacy to Alto?

How can I refill my medication?

How do I send a new prescription to Alto?

Pricing & Insurance

How much does it cost to use Alto?

Can I use my FSA/HSA with Alto?

Do you accept prescription discount programs?

Pricing & Insurance

How much does it cost to use Alto?

Can I use my FSA/HSA with Alto?

Do you accept prescription discount programs?

Delivery

How do I schedule a delivery?

Is Alto available in my neighborhood?

Is delivery free?

Who will deliver my medication?

Can someone else sign my delivery?

Do I need to be home for delivery?

Delivery

How do I schedule a delivery?

Is Alto available in my neighborhood?

Is delivery free?

Who will deliver my medication?

Can someone else sign my delivery?

Do I need to be home for delivery?

Support & Advice

Can I chat directly with the pharmacists?

Does Alto have specialists in my therapeutic area?

What are your hours of support?

Support & Advice

Can I chat directly with the pharmacists?

Does Alto have specialists in my therapeutic area?

What are your hours of support?

Account Support

How do I access my online account?

Is there an Alto app?

How can I schedule delivery and payment online?

Account Support

How do I access my online account?

Is there an Alto app?

How can I schedule delivery and payment online?

Fertility Support

Do you carry the fertility medications I need?

How much will my fertility medications cost?

Does Alto work with my fertility benefits program?

Does Alto offer any financial assistance?

Fertility Support

Do you carry the fertility medications I need?

How much will my fertility medications cost?

Does Alto work with my fertility benefits program?

Does Alto offer any financial assistance?

For Providers

How can Alto help my practice?

Do patients have to use the app in order to use Alto?

Do you carry specialty medications for my therapeutic area?

Is Alto free to use for my practice and for our patients?

For Providers

How can Alto help my practice?

Do patients have to use the app in order to use Alto?

Do you carry specialty medications for my therapeutic area?

Is Alto free to use for my practice and for our patients?

Tech Support

How can I recover my password?

The "Forgot password" link isn't working.

I never recieved an email to reset my password.

Where can I update my account information?

I'm trying to add myself/other to my family account

I no longer have access to the email address associated with my Alto account

I need to update my email on my account

The app isn't working.

Tech Support

How can I recover my password?

The "Forgot password" link isn't working.

I never recieved an email to reset my password.

Where can I update my account information?

I'm trying to add myself/other to my family account

I no longer have access to the email address associated with my Alto account

I need to update my email on my account

The app isn't working.

Resources

Our Locations

We offer same-day delivery and pickup nationwide, plus fertility med delivery to all 50 states.

Fertility Injection Guides

Videos to help you confidently administer all of your medications at home.

Our Blog

Read about our newest resources, service offerings, and company updates.

Fertility Price Quote

Request a quote here, and we'll respond within one business day with the best price.

How Alto Works

We make getting your prescription easy, with the best price and doorstep delivery.

Still have questions?

Call us: 1 (800) 874-5881
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If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881

Specialty Pharmacy

01/01/2028

VIPPS National Association Boards of Pharmacy Seal

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Notice of Privacy Practices

Terms and Conditions

Consumer Health Privacy Notice

Nondiscrimination Notice

Your Privacy Choices

Cookie Policy

Cookie Preferences (Do Not Sell Or Share My Personal Information)

If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881

Notice of Privacy Practices

Terms and Conditions

Consumer Health Privacy Notice

Nondiscrimination Notice

Your Privacy Choices

Cookie Policy

Cookie Preferences (Do Not Sell Or Share My Personal Information)

If you are using a screen reader and having difficulty reading our website, please call 1 (800) 874-5881

Specialty Pharmacy

01/01/2028