Notice of Nondiscrimination in Health Programs and Activities

December 11, 2024

Alto Pharmacy complies with applicable Federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sex characteristics and intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). Alto Pharmacy does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

If you believe that Alto Pharmacy has discriminated on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Alto Pharmacy
Attn: Civil Rights Coordinator
645 Harrison St. Ste 200
San Francisco, CA 94107
Phone: (844) 549-0130
Email: 1557coordinator@alto.com

You can file a grievance in person or by mail or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.