The extraordinary care you deserve.

Our team of pharmacists are on-call seven days a week to answer any questions. Call, text, or message in the app for personalized support.

illustration of alto pharmacy customer managing medications in the alto app
access to a pharmacist anytime

Help is just a click away

Questions about side effects? Worried about missing a dose? Phone, text, or chat our team of pharmacists for support, even in the evenings and on weekends.

Experts in every area of care

Our team includes experts in every aspect of care, from everyday issues like the common cold to complex conditions like fertility treatments, sexual health, heart health, diabetes and more.

Private and personalized

Feel safe to discuss issues freely and openly - no long lines or busy retail atmosphere to contend with.

Access to a pharmacist when you need one

My new medicine is giving me a headache.

Is it ok to drink alcohol with these pills?

How will these affect my libido?

This acne medication is upsetting my stomach.

Jenn's patient story

"I've always gotten an immediate response. I never have to wait in line at a pharmacy again"

-Jenn, Alto customer

FAQs

Does Alto have specialists in my therapeutic area?

Our pharmacists are experts in every aspect of care, from everyday issues like the common cold to complex conditions like fertility treatments, HIV/PrEP/HRT, and more.

What are your hours of support?

Need assistance? We’re here to help you Monday through Friday 6am - 9pm PT (9 am - 12 midnight ET) and Saturday and Sunday 7 am - 6 pm PT (10 am - 9 pm ET).

Can I chat directly with the pharmacists?

Yes, our pharmacists and patient care team are just a text, chat, or an email away: Monday through Friday 6am - 9pm PT (9 am - 12 midnight ET) and Saturday and Sunday 7 am - 6 pm PT (10 am - 9 pm ET).

Call or Text: 1 (800) 874-5881

Email: care@alto.com

Secure message via the app

Is there an Alto app?

Yes! Download our app (iOS and Android) for easy access to your account on the go. You can request refills, schedule upcoming deliveries, track your courier, and message a pharmacist, all from your device.